1. Who We Are and What These Terms Cover

These Terms of Service (the “Terms”) are a legal agreement between you and WatchGrid Studio LLC, a Texas limited liability company (“WatchGrid Studio,” “we,” “us,” or “our”). They govern your use of watchgridstudio.com and any related landing pages (the “Site”) and any services you purchase from us (the “Services”).

By accessing the Site, submitting a form, or purchasing Services, you agree to these Terms. If you do not agree, do not use the Site or the Services.

If we sign a separate written proposal, statement of work, or services agreement with you, that document controls over these Terms to the extent the two conflict. These Terms govern everything the signed document does not address.

2. Eligibility and Business Use

The Site and Services are offered for business purposes only and are intended for use by businesses and by individuals who are at least 18 years old and authorized to bind the business they represent. The Services are not directed to children, and we do not knowingly collect information from anyone under 18.

You are responsible for maintaining the confidentiality of any account credentials we issue to you and for all activity that occurs under them.

3. Services and Plans

We offer Services on two tracks, described on our pricing page:

Subscription. A recurring monthly plan under which we build, host, maintain, and support a website for you for as long as the plan is active. Changes to the site are included whenever you ask for them, up to and including a full redesign.
Own It (buyout). A one-time purchase, paid once and in full, under which you own the website as it is on the day you buy it. Changes after purchase are billed hourly at the rate published on our pricing page, in 15-minute increments, with an estimate before work starts.
Care Plan. An optional recurring monthly plan for Own It clients covering basic hosting that keeps the site online, production bug fixes, and the contact form relay with its spam protection, since the site remains in the WatchGrid Studio portal. It does not include monthly reports, ongoing search or AI search optimization, or new content or changes. You may start it at any time. If you do not host with us, we deliver the packaged source code to you within seven business days, and hosting the site is your responsibility.

Source code handover

When we deliver the packaged source code and the site leaves our hosting, the lead relay, spam shield, monitoring, and monthly reports end. Analytics and trackers continue only if you set their variables on your host. Keys held by WatchGrid Studio are not included in the package. You must remove the wording on your site that names WatchGrid Studio as the recipient of form submissions. Rewiring the contact form is your responsibility, or we can do it at the hourly rate published on our pricing page.

Free prototype

Before you pay anything, we prepare a prototype of your site as part of our free website audit and revise it as often as you need. The prototype remains the property of WatchGrid Studio until you purchase a plan. You may not use it, reproduce it, or build from it anywhere else.

When work begins

Work on your site begins once we receive payment: the first monthly fee for a Subscription, or the full Own It price, paid once.

The specific scope, deliverables, and price of your engagement are set out in the proposal or order you accept. Pricing shown on the Site is a starting point and may change; the price you are quoted at purchase is the price that applies.

4. Subscriptions, Automatic Renewal, and Cancellation

Automatic renewal

Subscription plans and Care Plans are billed monthly in advance and renew automatically each month at the then-current rate until you cancel. By providing a payment method, you authorize us and our payment processor to charge that payment method on each renewal date without further notice to you.

How to cancel

There is no minimum term and no early termination fee. You may cancel at any time by emailing legal@watchgridstudio.com from the email address associated with your account. Cancellation takes effect 30 days after we receive your notice. You remain responsible for the fees covering that 30-day period. We do not prorate or refund partial billing periods.

What happens when a subscription ends

When your cancellation takes effect, you keep everything that is yours: your business name, your domain, the Client Materials you supplied, your Google and social media accounts, and any logo we designed for you (Section 7(f)). We hand administrative control of your accounts back to you and remove our own access.

Domains are registered in your name. If we registered a domain on your behalf, we will transfer it to you free of charge on written request, subject to registrar transfer requirements.

The website itself, meaning its design, its code, and the copy and images we created, remains the property of WatchGrid Studio unless you buy it, and goes offline on the effective cancellation date. We stop hosting, maintenance, and support on that date. Before then, you may buy your site at the subscriber buyout price published on our pricing page (see Section 7(b)), or ask in writing for a free one-time export of the Client Materials you supplied.

Price changes

We may change subscription pricing with at least 30 days' advance notice by email. If you do not want to accept the new price, you may cancel under this Section before it takes effect.

5. Fees and Payment

All fees are stated in U.S. dollars and are exclusive of taxes, which you are responsible for. Payment is processed by our third-party payment processor; we do not store your full payment card details.

Invoiced amounts are due on the date stated on the invoice. Past-due amounts accrue interest at 1.5% per month, or the maximum rate permitted by law if lower. If your account is more than 15 days past due, we may suspend the Services, including taking your site offline, after giving you written notice. Suspension does not relieve you of the obligation to pay.

If you dispute a charge with your bank or card issuer without first contacting us in good faith, we may suspend the Services and recover our costs of responding to the dispute.

6. Refunds

Subscription plans and Care Plans

Monthly fees are non-refundable. We do not prorate or refund partial months. Cancellation stops future renewals as described in Section 4; it does not reverse charges already made.

Own It (buyout) engagements

The Own It price is paid once and in full after the free prototype. Work on the build begins once we receive it. Before delivery, the full price is refundable on written request. Once delivered, the price is non-refundable. Delivery means the handover of the packaged source code or, for clients on the Care Plan, the site going live.

What refunds do not cover

Refunds are not available for change of mind, for business results that did not meet your expectations, or for delays caused by your failure to provide content, feedback, or access.

7. Intellectual Property

(a) Our Site

All content, software, and materials on the Site are owned by WatchGrid Studio or its licensors. You may not copy, modify, distribute, or create derivative works from them without our prior written permission.

(b) Deliverables in buyout engagements

“Deliverables” means the websites, landing pages, designs, copy, and related materials we create for you under a paid engagement. Any logo we design for you is not a Deliverable; it is yours from delivery under Section 7(f).

A buyout is either an upfront Own It engagement or the subscriber buyout, which any active subscription client may request at any time at the price published on our pricing page. If you purchase a buyout, then upon our receipt of payment in full for that engagement, WatchGrid Studio assigns to you all of its right, title, and interest in the copyright to the Deliverables prepared for you. The assignment takes effect only on payment in full and does not extend to the Retained Materials described in Section 7(e). After a buyout, you either start the Care Plan or receive the packaged source code, as described in Section 3.

(c) Deliverables in all other engagements

In every other case, including all active and terminated subscription plans where no buyout has been purchased, WatchGrid Studio retains all copyright and other intellectual property rights in the Deliverables. For as long as your paid plan is active, we grant you a non-exclusive, non-transferable, non-sublicensable license to use and display the Deliverables for your own business. That license ends when your plan ends.

For the avoidance of doubt: neither paying subscription fees over any period of time, nor any other payment you make to us, nor termination of these Terms, transfers any ownership interest in the Deliverables to you. A buyout under Section 7(b), paid in full, is the only mechanism by which ownership passes.

(d) Attribution and promotion

We reserve the right to (i) for any engagement that is not a buyout, display a WatchGrid Studio attribution mark and hyperlink to watchgridstudio.com in the footer of the Deliverables, and (ii) for any engagement, feature the Deliverables, together with your business name and logo, as portfolio and promotional material on watchgridstudio.com and in our marketing. You may not remove or obscure the footer attribution while your plan is active.

The portfolio and promotional right in (ii) survives a buyout and survives termination, so we may continue to show the work we produced. You may withdraw that right at any time by written request to legal@watchgridstudio.com, and we will remove the work from our portfolio and marketing within 30 days.

(e) Retained Materials

We retain ownership of our pre-existing and general-purpose materials (frameworks, component libraries, templates, tooling, code patterns, processes, and know-how), even where they are incorporated into Deliverables. Where Retained Materials are embedded in Deliverables you have bought out, we grant you a perpetual, worldwide, royalty-free, non-exclusive license to use them as part of those Deliverables.

(f) Client Materials and your logo

You keep ownership of everything you give us: your trademarks, logos, copy, images, and data (“Client Materials”). You grant us a non-exclusive license to use Client Materials as needed to perform the Services and, subject to Section 7(d), to display the work.

Any logo we design for you is yours on every plan. On delivery of the logo, WatchGrid Studio assigns to you all of its right, title, and interest in it, whether or not you ever purchase a buyout, and it is treated as Client Materials from that point on. Logos we design for you are neither Deliverables nor Retained Materials.

(g) Third-party components

Deliverables may incorporate open-source or third-party licensed components that remain governed by their own licenses. Those licenses pass through to you and are not affected by any assignment under Section 7(b).

8. Your Responsibilities and Indemnity

You represent and warrant that you own or hold all rights necessary to the Client Materials, and that our use of them as contemplated by these Terms will not infringe or misappropriate any third party's rights or violate any law.

You will defend, indemnify, and hold harmless WatchGrid Studio and its members, officers, and contractors from and against any third-party claim, and any resulting losses, damages, liabilities, costs, and reasonable attorneys' fees, arising out of or relating to (i) the Client Materials, (ii) your use of the Deliverables, (iii) your breach of these Terms, or (iv) your violation of any law or third-party right.

9. Third-Party Services

The Site, the Services, and the Deliverables rely on third-party platforms, including hosting, database, payment, email, analytics, and advertising providers. We do not control those platforms and are not responsible for their availability, performance, pricing, policy changes, or acts or omissions. Interruptions caused by a third-party platform are not a breach of these Terms.

10. Acceptable Use

You agree not to:

Use the Site or Services for any unlawful or fraudulent purpose
Attempt to gain unauthorized access to our systems, accounts, or data
Interfere with or disrupt the Site, including by scraping, flooding our forms, or circumventing our rate limits or bot protections
Reverse engineer, resell, or sublicense the Services or the Deliverables except as expressly permitted

11. Disclaimers

THE SITE, THE SERVICES, AND THE DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT ANY PARTICULAR SEARCH RANKING, TRAFFIC VOLUME, LEAD VOLUME, CONVERSION RATE, OR BUSINESS RESULT. SEARCH AND ADVERTISING OUTCOMES DEPEND ON THIRD-PARTY PLATFORMS AND MARKET CONDITIONS WE DO NOT CONTROL. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, THE SERVICES, OR THE DELIVERABLES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, WILL NOT EXCEED THE TOTAL FEES YOU ACTUALLY PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
IF YOU HAVE NOT PAID US ANY FEES, OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

These limits do not apply to your obligation to pay fees due or to your indemnification obligations under Section 8. Some jurisdictions do not allow certain limitations, so parts of this Section may not apply to you.

13. Term and Termination

These Terms apply for as long as you use the Site or the Services. Subscription cancellation is governed by Section 4.

Either party may terminate a paid engagement for cause if the other party materially breaches these Terms and fails to cure the breach within 15 days of written notice. We may suspend or terminate your access immediately, without notice, if you violate Section 10 or if required by law.

Sections 5 through 9 and 11 through 15 survive termination, along with any other provision that by its nature should survive.

14. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms here with an updated “Last updated” date and, for material changes affecting paying clients, give at least 30 days' notice by email. Continued use of the Site or Services after the change takes effect constitutes acceptance.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The exclusive venue for any dispute arising out of or relating to these Terms, the Site, or the Services is the state courts located in Williamson County, Texas, or the United States District Court for the Western District of Texas, Austin Division. Each party consents to personal jurisdiction in those courts and waives any objection based on inconvenient forum.

EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS.

The prevailing party in any such proceeding is entitled to recover its reasonable attorneys' fees and costs.

16. General

Entire agreement. These Terms, together with any signed proposal or order, are the entire agreement between the parties and supersede all prior discussions on their subject matter.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions stay in effect.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms without our written consent, except to a successor in connection with a merger or sale of substantially all of your assets. We may assign these Terms freely.

Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including outages at third-party platforms, natural disasters, and acts of government.

Independent contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, employment, or agency relationship.

Notices. Legal notices to us must be sent to legal@watchgridstudio.com. We may send notices to the email address on your account.

17. Contact

WatchGrid Studio LLC, Texas, United States
legal@watchgridstudio.com